Update: GM has confirmed the letter’s authenticity, which was sent last week. A GM spokesperson reiterated that the company wants customers to have a positive sales experience, and that the majority of dealers know this.
It’s not a good time to buy a new car. Constrained supply chains and parts shortages have driven up prices and limited inventories. Some dealers are taking advantage of the situation by adding huge price markups or engaging in other unsavory sales practices. General Motors has some important launches on the horizon – Corvette Z06, Silverado EV, Cadillac Lyriq, and the company is attempting to limit such tactics ahead of their launches.
