After serving more than 12 million customers, the digital lender Kissht sees the next phase of growth in leveraging artificial intelligence to sharpen decision making, and understanding the customers better while widening the customer base.
The company also looks at expanding the range of their financial products, as per the Founder and Chief Executive Officer (Founder & CEO) of the company, Ranvir Singh. He spoke to The Economic Times on the sidelines of the ongoing Global Fintech Fest (GFF) in Mumbai.
“We have served more than 12 million customers. We do not see this as a one loan relationship,” Singh said, speaking about the company’s objective of building a long-term relationship with its customers, “We see this as something where we are helping them solve a problem they are in, which can be solved through credit,”
Singh emphasised that the goal for the company was to turn this scale into a broader financial-services business, in sync with the core theme of this year’s GFF: “Potential to Impact. Agentic AI | Tokenisation | Quantum. Trusted, Connected, Global Systems for Inclusive Finance”.
“There are other products that we also offer, insurance for instance. And we have also started offering mutual funds to our customers. The objective being that we are able to take care of a larger set of needs while loan being the core or central point of what we have to offer,” he said.
