A Glasgow courier has been sacked for allegedly torching a customer's parcel and leaving it in the middle of the road outside their home.
Evri - formerly known as Hermes - confirmed they got rid of the driver after receiving a complaint from the home-owner about the shock incident last week.
Liz Rudden claims that her husband Andy went outside their home in the city after spotting the courier having trouble finding their parcel in the back of the van, the Daily Record reports.
Liz said the driver then became aggressive when her husband told the courier that the item - a replacement part for their Indesit washing machine - was small.
Andy came back inside and a few minutes later received a notification that the item had been delivered, with an image contained within the notification showing the parcel outside on the ground.
But when Andy went out to collect the item he found it on fire in the middle of the road. Andy said no-one else was around so suspected the angry courier had intentionally set the package on fire after becoming annoyed from their earlier interaction.
Liz complained to Evri, who then launched an investigation. They revealed on Monday that the driver had been "removed" from his role and will no longer be working for them. They also offered Liz £50 as a gesture of goodwill.
Liz said: "The courier sat outside for five minutes looking for the parcel. When my husband went out and said to him it was a small parcel he was looking for, the driver became very aggressive.
"My husband came inside, then after another few minutes the courier drove away. We checked the tracking and it showed it had been delivered with a picture. It wasn't in our drive or garden.
"My husband went outside and about seven metres down the road, the parcel was there, and it was on fire. So the driver had set it on fire as there was no one else in the street and my husband was outside as soon as he saw the photo on the tracking page.
"This is not what I expect from someone entrusted with delivering to people's homes. And to be honest I'm a bit nervous of this driver returning to my home as I get deliveries often from Hermes (Evri).
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"The supplier is sending a replacement through Royal Mail as he too was shocked by this and doesn't want it to happen again."
After complaining to Evri, Liz received an email from them on Monday apologising for their driver.
They said: "Good morning Liz, Thank you for allowing me time to investigate what happened with the driver, I can confirm the driver has been removed from the business and will no longer deliver for Evri.
"We are truly sorry for the upset caused and would like to offer you a gesture of goodwill of £50 as an apology".
Speaking today, a spokesperson for Evri told the paper: "We can confirm that the courier no longer delivers on behalf of Evri.
"We have apologised to the customer and provided a goodwill payment."
