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Evening Standard
Evening Standard
World
Matt Watts and Daniel Keane

Girl, 13, died after hot chocolate at Costa Coffee due to 'failures to follow processes to discuss allergies'

Hannah Jacobs Costa Coffee allergies Barking London

A 13-year-old girl with a severe dairy allergy died after drinking a Costa Coffee hot chocolate following a "failure to follow the processes in place to discuss allergies", an inquest has concluded.

Assistant coroner Dr Shirley Radcliffe also said there had been "failure of communication" between the coffee shop staff and Hannah Jacobs' mother.

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