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The Guardian - US
The Guardian - US
World
Jessica Glenza

‘Ghost network’ of US healthcare providers amounts to fraud, lawsuit says

a women waiting in a room to see a doctor
A woman holds her mobile phone and waits for the doctor. Photograph: SDI Productions/Getty Images

Many people have likely had the experience where they are in need of a psychologist, therapist or addiction specialist, and struggle to find one covered by their insurance.

But despite some insurance plans’ seemingly expansive directory, call after call ends in frustration. Perhaps the doctor is not accepting new patients, phone numbers are inaccurate or disconnected, or the doctor dropped your insurance ages ago. Maybe the doctor doesn’t even exist.

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