India’s digital finance ecosystem has moved beyond the challenge of access and scale, with the next phase requiring greater emphasis on trust, resilience, customer protection and accountability as technology becomes deeply embedded in everyday financial activity, Reserve Bank of India Deputy Governor Shirish Chandra Murmu said.
Speaking at the Global Fintech Fest, Murmu said technology had transformed how financial commitments are created and executed, but could not replace the trust that underpins banking, payments, lending and digital identity.
