
To what I assume is the eternal dismay of the Gearbox PR department, studio CEO Randy Pitchford has once again been tweeting. What's he up to now? Well, he's applying the ol' scientific method to people's Borderlands 4 performance complaints, pointing out that—if this game is really as stutter-prone as you horrible lot have been making it sound like—how come "less than one percent of one percent" of players are filing customer service tickets about performance woes?
Pitchford's maths minute goes as follows: "Customer Service reports for Borderlands 4 at roughly 1% or so of installs." That is to say, if 1,000,000 people had installed the game, a mere 10,000 of them would have filed tickets.