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GamesRadar
GamesRadar
Technology
Austin Wood

Gearbox CEO Randy Pitchford claims "less than one percent of one percent" of Borderlands 4 PC players reported "valid performance issues" via customer support, says "I have personally helped users go from 30FPS to 90FPS+"

A sad Claptrap from Borderlands 4 in black and white.

Evidently firm in his view that Borderlands 4 PC performance complaints have simply been overblown online, Gearbox CEO Randy Pitchford claims that only a tiny fraction of the game's player base have reported performance issues via Gearbox's customer service desk.

I'm just going to head this off now: I'd wager that only a small fraction of Borderlands 4 players have used Gearbox customer support at all. In fact, in a recent post, the CEO said "roughly 1%" of Borderlands 4 players, by installs, have filed a customer service report. One might think this presents reporting concerns for this data, but then, one might simply not tweet.

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