The recent Borderlands 4 launch saw Gearbox Software's new game smashing series records in under 24 hours – but nonetheless, it's been a rocky past couple of days for the community.
That's partly because studio co-founder Randy Pitchford has taken to social media to argue against reports of less-than-optimal performance for PC players, responding to fans' complaints with so-called "tuning" advice – often argumentative and defensive. Saying "less than one percent of one percent" of reports were "valid performance issues" via customer support, he even instructed unhappy fans to "please get a refund" and shot down comparisons to Battlefield 6.
