Although the recent Borderlands 4 launch saw Gearbox Software's new game smashing series records in under 24 hours, it's been a rocky few days for the community as studio co-founder Randy Pitchford argues against complaints of poor performance... and now, comparisons to other titles.
The situation started after reports of less-than-optimal performance for PC players sprouted up online, on storefronts like Steam and social media – including X, where Pitchford has been responding to complaints with advice, albeit in an arguably defensive tone. Stating that "less than one percent of one percent" of PC players reported "valid performance issues" via customer support, he instructed unhappy fans to "please get a refund" for the game.
