Friends Janasevana Kendram, the single window bill payment facility that has been functioning in the capital for two decades, downed its shutters on Friday, citing fall in patronage.
The two remaining employees were redeployed to their parent departments, while two office staff working on a temporary basis since its inception 23 years ago, have been left in the lurch.
Friends began its journey on June 25, 2000, providing services for different departments and agencies like the Motor Vehicle Department, Revenue Department, Civil Supplies Department, KSEB, KWA, Universities, Local Bodies, Electrical Inspectorate, and BSNL. For the public, it introduced an easier, ‘friendlier’ way of paying their bills.
