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Malaka Gharib

Former U.N. 'relief chief' shares his secret for coping with crises: a 'sunny gene'

Sir Mark Lowcock, the former head of the U.N.'s Office for the Coordination of Humanitarian Affairs, has written a memoir, Relief Chief: A Manifesto for Saving Lives in Dire Times. In 2017, he was appointed Knight Commander of the Order of the Bath for his work in international development. (Thierry Roge/AFP via Getty Images)

It's a grueling and grinding job.

Sir Mark Lowcock has spent nearly 40 years getting critical help to those suffering through a variety of crises: civil wars, famine, earthquakes and volcanic eruptions. Along the way, he says he confronted "an enormous, horrifying catalog of human misery and human brutality toward other human beings."

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