For 40 years, Lexington hotel valet, 'Tone', has opened many doors

His real name is Keith Allen, but most people know him as 'Tone.' It's a name he picked up from his days of running a recording studio in Lexington. 

But Tone’s full-time career started in 1983. The now 61-year-old has worked the last 40 years in guest relations at the Hyatt Regency in downtown Lexington with one goal.

“My job is I tell the guests, I said if you're not happy, I'm not happy. Tell me what I can do to make you happy because I don't want to leave her unsatisfied. So, I try to make everything, I try to make everybody happy when they leave here. I'm the first person you see here. And I'm the last person you see when you leave.”