Nearly $6 million has been clawed back from insurance companies after policyholders affected by the Victorian and NSW flood disasters complained about their treatment.
Data from the Australian Financial Complaints Authority (AFCA) showed there were 1,064 flood-related complaints recorded in Victoria and New South Wales as of December 31.
The most common were about home building insurance (74 per cent), home contents insurance (9 per cent), landlords' insurance (6 per cent), comprehensive motor vehicle insurance (5 per cent), and personal transaction accounts (2 per cent).
