As energy costs soar this winter, many British homeowners are struggling to afford bills- especially if they are charged for more than what they have used. This year, the UK’s Ofgem warned energy suppliers to tighten up direct debit policies, after several companies were taking too much money from customers on automatic payments.
If you think you’re being overcharged by your supplier, it is important to take action as soon as possible. Pranjal Arya, Chief Commercial Officer of Hometree, the boiler and home cover provider, has shared five things homeowners should do if they suspect their bill is incorrect.
Step 1: Check your tariff hasn’t gone up
