An 80-year-old passenger says he arrived home "shaking and furious" after a series of bus no-shows in Bristol. Chris Evans of Henbury recounted his experience in a letter sent to the Bristol Post and Bristol Live as well as his local MP.
First Bus has apologised to the passenger and explained that bus network is still being significantly impacted by covid-related absence among staff. It has also said it is working with the West of England Combined Authority to improve the real-time information on boards at bus stops, to avoid so-called 'ghost buses' that disappear from the screens without warning.
Mr Evans's letter read in full: "Well, yet another disastrous evening with First Bus or, as it should be called Last Bus or No Bus. The 2106 didn't arrive. Then, according to my bus app and bus stop electronic display, the 2136 bus was 5, 4, 3, 2, 1 minutes away....then it was beamed up by Scottie, totally disappearing from the bus stop electronic display and my First Bus app.
