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The Independent UK

Business

Holly Williams

Financial Ombudsman mulls plans to charge claims management firms

FOS James DippleJohnstone

PA Wire

The Financial Ombudsman Service (FOS) is looking at charging claims management companies and no-win, no-fee law firms to make complaints in a U-turn just a year after ruling out the move.

The FOS vowed to keep complaints free for consumers but is launching a consultation on charging for complaints from claims management companies (CMCs) and other professional representatives after seeing a surge in cases.

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