Financial services firms are increasingly investing in the cloud, especially as technology such as generative AI matures, opening up opportunity to scale, streamline, and personalize services. Yet there’s still a gap between the volume of dollars spent and the value generated. Simply stated, countless banks and insurers can do more to successfully maximize their investments.
Why not? In our view, it is because some haven’t truly adopted a bold, cloud-first approach. As a result, they’re missing out on ways to fully capitalize on opportunities that deliver quantifiable dollar value. Maybe their data quality is poor, or too often it remains in silos across legacy systems instead of integrated with cloud-based infrastructure.
