Civil Aviation Minister Jyotiraditya Scindia has said he will “examine” the issue of some airlines charging a fee for check-in at airports, after a passenger took to social media to raise the issue.
“New rule of SpiceJet. If you wish to get a boarding card at the check-in counter, you need to pay extra. This is like telling a customer in a restaurant that if you want to eat in a plate, you will be charged. Wonder what’s consumer forum doing,” posted one Neeti Shikha on Twitter.
“As per government guidelines issued for COVID-19, it is mandatory to web check-in for your domestic flight. For assistance at check-in or reissuance of boarding pass at the airport, a facilitation fee of ₹200 is charged,” a SpiceJet statement said.
