A family have told of their 'holiday from hell' after finding their sea view room covered in mould, sick and toenail clippings. Andy Pugsley, 40, paid £156.06 for a three-bed triple room for him, his wife Becky, 42, and daughter Erin, 14, over the Easter weekend.
When they arrived at the Blackpool Promenade Hotel on April 7, they were told that because of flood damage, they were only offering rooms to people with under 18s. But when they walked into their room, they could smell damp and after going in the room, they found mould on the ceiling, toenails on the floor and a dirty toilet brush.
The window in the room didn't have any blinds or curtains and the only bin in the room had dried sick on the lid. Andy said: "There was no curtain and I had lights from the backstreet beaming into the hotel room from the window so the room was lit up all the time.
