A family claim they are out of pocket by almost €11,500 after they were blocked from boarding an Aer Lingus flight.
Tina Cribb insists that she and her relatives were not allowed to board the plane over a clerical error.
Tears were spilled by the nine-person party, who had booked their flights via Trip.com, after an Aer Lingus worker blocked them from the flight to Orlando, she claims.
