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Fortune
Fortune
Dia Adams

Experian in hot water: CFPB alleges 'sham' credit report Investigations

Frustrated and sad business woman holding financial report in hand. (Credit: Getty Images)

In a move that could have significant implications for consumers and the credit reporting industry, the Consumer Financial Protection Bureau (CFPB) has taken legal action against Experian, one of the nation's largest credit reporting agencies. The lawsuit, filed on Jan. 7, 2024, alleges Experian has been conducting "sham investigations" of consumer report errors, potentially jeopardizing millions of Americans' access to credit, employment, and housing.

The allegations: A closer look at Experian's practices

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