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Evening Standard

Josie Clarke

Evri and Yodel the worst parcel firms at helping their customers – Ofcom

Ofcom Evri Yodel DHL Royal Mail Amazon

Evri and Yodel are the worst parcel firms at helping their customers, while Amazon and DHL are the best performers, according to an Ofcom report (Michael Leckie/PA) - (PA Archive)

Evri and Yodel are the worst parcel firms at helping their customers, while Amazon and DHL are the best performers, according to an Ofcom report.

Although 78% of parcel recipients are satisfied with delivery firms, two-thirds (67%) have had an issue in the past six months, the annual Post Monitoring Report found.

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