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TechRadar
TechRadar
Craig Hale

Every organization is pouring money into AI right now, and almost none of them know what their people are actually doing with it': Study reveals employees are using their personal AI accounts at work, raising a whole host of issues

Business person chatting with a smart AI using an artificial intelligence chatbot developed by OpenAI. Artificial intelligence system support is the future.
  • Two-thirds of AI use on personal accounts is actually for work purposes
  • Workers are also using company-provided tools to ask their personal questions
  • Clunky enterprise authentication makes approved tools harder to access in an instant

New research from Harmonic has claimed nearly two-thirds (64.5%) of all activity on personal and free AI accounts is actually for work purposes, meaning there’s a significant amount of AI use that’s going totally undetected by companies.

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