The District Consumer Disputes Redressal Commission, Kangra at Dharamshala, comprising President Hemanshu Mishra and Members Arti Sood and Narayan Thakur, has held the Employees' Provident Fund Organisation (EPFO) guilty of deficiency in service for wrongly calculating an employee's Employees' Pension Scheme (EPS) withdrawal benefit, resulting in a short payment to an employee.
The employee had filed this case as the EPF passbook accessed from EPFO website showed a higher balance than what he was given by EPFO.