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Fortune
Fortune
Stephanie Forshee

Ensuring customers have confidence, trust in AI models falls to AI chiefs

(Credit: Illustration by Michele Marconi)

Arnab Chakraborty, a senior managing director at consulting giant Accenture, recently recalled a conversation he had with a chief financial officer at a multinational restaurant chain. The executive admitted that leadership still wasn't fully aware of all the ways artificial intelligence was being used by its workforce. 

“For them to scale AI, and generative AI more importantly across the enterprise, we need to address these risks,” says Chakraborty. Lately, the conversations Chakraborty has with chief executives, board members, and chief security officers focus on understanding the risks of AI and figuring out how to comply with evolving regulations. 

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