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The Guardian - UK
The Guardian - UK
Business
Alex Lawson

Energy suppliers in UK banned from force-fitting prepay meters for over-75s

Ofgem belatedly stepped in to halt the installation of prepayment meters by force in February.
Ofgem belatedly stepped in to halt the installation of prepayment meters by force in February. Photograph: Rui Vieira/PA

Energy suppliers have been officially banned from force-fitting prepayment meters for elderly people and those with infant children after a scandal over companies’ treatment of vulnerable customers.

The industry regulator, Ofgem, said on Wednesday that companies would be forbidden from forcibly installing prepayment meters for people over 75 years old with no support in their house and in homes with children under the age of two.

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