Demand for help with energy bills across the Citizens Advice network overtook support with universal credit and other benefits for the first time north of the Border, the organisation has said.
Figures show that from December, universal credit was no longer the top advice area — for the first time since the organisation started monitoring monthly trends during the pandemic. In December, 15% of all advice was given in regards to regulated fuel.
The organisation, which offers support on around 300 different issues, found 10,000 pieces of advice were given on regulated fuel, way above the 200 issued for matters on average. Universal credit made up 12% of advice given in December, with 7,500 pieces of advice.
