An elderly woman who suffers with memory issues was sent a letter by her energy provider claiming that her bill was to increase to almost €7,890 a month.
Sylvia Dea, aged 78 and from County Durham in England, was spared the shock of seeing that figure thanks to her son Jon who was appalled when he came to help her with the bills.
He claims he tried to call British Gas immediately, but was disconnected, reports TeessideLive.