A popular Edinburgh city centre bar and restaurant have hit back after a review left on TripAdvisor suggested their staff were "rude."
Brewhemia, on Market Street, also responded to the specific claims that the staff at the bar "did not make eye contact" with the customers, as well as complaining about staff taking a long time to take their order. To add insult to injury, a one-star review was left as a result of the visit, although some positive feedback was mentioned.
The reviewer did say that the location and interior of the bar was "lovely," having visited two years previous. Unfortunately for them, the return visit didn't go down as well. They said: "I visited Brewhemia two years ago and it was amazing so rushed back however it has gone so down hill. Half an hour to get a bottle of wine, nobody making eye contact or asking if food was ok. Food was fine but nothing to shout about and definitely not worth the price. If you want an Instagrammable cocktail bar then visit here but expect long waits and unhelpful staff.
