An Edinburgh flyer has spoken about her 'hellish' battle to get compensation from Aer Lingus after the airline lost her luggage on a trip to Dublin.
Lindsay Crawford was forced to fork out £300 for clothes and supplies when her suitcase vanished on a holiday from Edinburgh to Ireland in March.
Lindsay added that one Aer Lingus worker simply told her to 'go to Primark' after complaining about her lost luggage.