Google has rolled out its latest experimental search feature on Chrome, Firefox and the Google app browser to hundreds of millions of users. “AI Overviews” saves you clicking on links by using generative AI — the same technology that powers rival product ChatGPT — to provide summaries of the search results. Ask “how to keep bananas fresh for longer” and it uses AI to generate a useful summary of tips such as storing them in a cool, dark place and away from other fruits like apples.
But ask it a left-field question and the results can be disastrous, or even dangerous. Google is currently scrambling to fix these problems one by one, but it is a PR disaster for the search giant and a challenging game of whack-a-mole.
