EasyJet says it is working hard to resolve the issue after a Bristol couple's holiday turned sour. BristolLive reports the couple, who were travelling back from Alicante with their teenage son and his girlfriend, claim they are still owed thousands by the airline after their flight back was cancelled.
Zoff Hayward and partner Liz Lewitt were shocked when their flight was cancelled on June 6. They were put up in temporary accommodation but spent only a night there before having to move and returning to Bristol four days later.
They claim they are owed £2,500 from EasyJet for the unscheduled days. Zoff said: "I was tracking the flight on the app and it didn't show anything amiss.