Get all your news in one place.
100's of premium titles.
One app.
Start reading
Chronicle Live
Chronicle Live
Business
Catherine Furze

DWP cost of living payment: Why you may not have your received your money yet

Millions of hard-up households got their first £326 of the Government's cost of living payment this week - but many more have been left wondering why they have not got theirs. The payment is the first instalment of the £650 announced by former Chancellor Rishi Sunak in May.

Panicked families have been taking to Facebook and Twitter to ask where their payment is and why they haven't got it yet, and people have responded with all sorts of possible reasons. @Thomas_Atkin_1 took to Twitter to ask: "I would like to know how they decide who gets it on which day, is it random? By Surname? By Job Centre? What algorithm decided who gets to eat tonight?" and @xKitteax asked: "For those who actually received the £326 #costoflivingpayment today, where are you from? I haven't got it yet."

Over on Facebook, budgeting groups were struggling to cope with the volume of people asking why they had not had their payment, and after hundreds of posts asking the same thing, one frustrated member said: "I read somewhere that the definition of insanity was doing the same thing over and over again, and hoping to get a different result. Ok off to check my banking app again."

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.