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The New Daily

‘Do better’: Warning to Qantas after customer complaints spike

Qantas Alan Joyce ACCC Australia Covid-19

Qantas' recent customer woes have rocketed it to the top of public complaints. Photo: ABC

Qantas has taken out another top title – but this time it’s one it likely really didn’t want.

The national carrier was Australia’s most-complained-about airline in the year to June 2022, prompting a warning from the consumer watchdog.

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