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Evening Standard
Evening Standard
Vicky Shaw

Digital challengers top banking customer satisfaction surveys

Monzo was ranked in first place among consumers in surveys covering Britain and Northern Ireland (PA) - (PA Archive)

Digital challenger banks have topped the latest set of banking satisfaction results published by the Competition and Markets Authority (CMA).

Monzo was ranked in first place among consumers in surveys covering Britain and Northern Ireland, while traditional banks generally scored lower than their digital rivals, the watchdog said.

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