Beleaguered courier company Hermes is changing its name, in a bid to put the past behind it.
The German-owned company, which has has gained a reputation over the years for poor customer service when delivering parcels to customers, will now be known as Evri, it has announced. According to chief executive officer Martijn de Lange, the rebrand is more than just a name change.
"This is more than just a name change – it is a statement of intent of our commitment to leading the way in creating responsible delivery experiences for 'Evri one', 'Evri where'," he said. "It heralds a new culture and an even better way of doing things in an ever-evolving world, building on our achievements and successes."
