A Scots crime expert looking into Kirsty Maxwell's death in Benidorm has told of the "upsetting" moment he met her parents for the first time in a new podcast.
Kirsty, from Livingston, died in April 2017 while on a hen party weekend in the Spanish party resort.
The 27-year-old fell from an apartment balcony the 10th floor of the town's Apartamentos Payma.
The incident was probed by Spanish authorities, but ultimately ruled an accident, leading to her family calling for the case to be re-opened.
Five years on, former detective and investigator David Swindle has been looking into the newlywed's tragic tale as part of a new podcast, Swindle's Search For The Truth.
Kirsty's death is the basis for episode one which is now available.
In it, Swindle recalled the heartbreaking call he received a call from grieving parents Brian and Denise Curry weeks after her passing, begging for help.
The call which always "sticks in his mind" led to a "sad and upsetting" first meeting in Falkirk where the ex-cop 'couldn't believe what he was hearing'.
Swindle said: "There are things that always stick in your mind and that day at the end of May 2017 when I got a call from Kirsty’s family, asking if I could assist, is one of those memorable days.
"When I met Kirsty’s family, at a place called Falkirk in Scotland, and they started to tell me about all the unanswered questions they had about investigations into Kirsty’s death.
"I couldn’t believe what I was hearing.
"What a sad and upsetting meeting that was listening to a family who had lost the lovely Kirsty in another country and were who struggling to grapple with not only losing her but trying to understand Spanish processes and translation difficulties."
Part of the investigation into Kirsty's death focus on the room of the 10th floor balcony she fell from, which was occupied by five British men.
A Spanish judge ruled there was “no evidence” the men, from Nottingham, were involved in the tragedy.
But her family, including grieving husband Adam, have been pushing for authorities in the UK and Spain to take a closer look at the case since.
In the podcast, Swindle discussed how the family have "struggled to grapple" with their grief as well as the investigation in Spain.
He added: "I found it hard to comprehend.
"The pressures on Kirsty's family were horrendous."
Anyone with information that could help with the investigation is urged to contact David Swindle and his team via one of three email addresses; david@davidswindle.com, info@multilingualcrime.com or help@killedabroad.com.
The hotline numbers are 07956 210600 for UK callers and +44 7956 210600 for those abroad.
A charity was set up in Kirsty's in name to help relatives of those killed abroad. You can find it here
Swindle's Search for the Truth is available on all good platforms, including Apple podcasts.
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