Loyalty to telcos is costing Australians extra money, with almost a third sticking by their provider even if their bill increased.
A survey by Finder showed 28 per cent of customers were willing to stick out price hikes of up to $10 a month ($120 a year) before switching, while 12 per cent would wait until their bill increased by $20 or more a month ($240 a year) before considering changing providers.
