Customer paid Rs 13,000 for car ownership transfer, but dealer kept it in its workshop for years, court orders Rs 2.57 lakh with 10% interest

A West Bengal consumer commission has upheld an order directing a car dealer to pay Rs 2.57 lakh to a customer after it failed to transfer ownership of a second-hand car and continued to keep the vehicle at its workshop for years following an accident.

According to a report by TOI, the West Bengal State Consumer Disputes Redressal Commission also upheld 10 per cent annual interest on the amount, along with Rs 5,000 compensation and Rs 5,000 towards legal expenses. The order was passed on September 2, 2026.