CrowdStrike faces backlash as ‘thank you’ gift cards are blocked

CrowdStrike sent the $10 UberEats voucher to ‘teammates and partners’ who helped customers affected by its faulty software update. Photograph: Robert Evans/Alamy

An attempt by the cybersecurity firm CrowdStrike to thank workers who tackled the recent global IT outage with a $10 UberEats voucher hit a stumbling block after Uber flagged the gesture as potential fraud.

CrowdStrike confirmed that it sent the $10 voucher to “teammates and partners” who helped customers affected by a faulty software update it issued.