
Kesrewan* holds herself upright and speaks confidently, even though English is her second language. But she admits that her “heart is beating faster”. Talking to us is reminding her of her most recent failed job interview – one of many since she arrived from the Middle East seeking asylum more than 20 years ago.
Kesrewan, now in her 50s, is a pragmatic woman but she grows emotional telling her story. She wishes she knew why her latest interview for a staff job at the information service where she already volunteers has again been unsuccessful. She would like some feedback on what she did wrong, or how to improve.