A British couple were left frustrated and hundreds of pounds out of pocket at the airport, after being refused entry onto their flight to Benidorm. Penny Priestly, 59, and husband Dug have in-turn sworn that they will never attempt to fly via TUI again through the commotion, which saw them turned away at check-in.
The couple headed to East Midlands Airport May 16, set for a ten-day sizzling spring holiday in the Spanish hotspot, spending £1,800 on a package holiday through the travel company. But upon arrival, they were told by the airline that they wouldn't be allowed to fly, as they had less than a year left on their passports.
A shocked Penny, said: "We just turned up and were waiting an hour in the queue, I think we were about fourth from last and the girl on the checkout said to the other girl, can you check those dates. She checked and said no they can't fly.
