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Dublin Live
Dublin Live
National
Roisin Butler

Cost of living Ireland: Bord Gais Energy and Electric Ireland customers hit by major payment blunders

Bord Gais Energy and Electric Ireland have both apologised for billing issues amid the energy crisis.

The companies appear to have made errors when processing customer bills. Bord Gais stated online that some customers had been charged twice due to a technical issue, while Electric Ireland reportedly did not issue bills to a small portion of customers in the correct time period.

The errors have unfolded as energy costs skyrocket across Ireland. The affected bills cover the early months of this year, when energy usage tends to be high due to colder weather.

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