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The Guardian - AU
The Guardian - AU
National
Christopher Knaus and Lorena Allam

Consumer watchdog urges crackdown on businesses using Centrepay to cause financial harm

Centrelink signage is seen in Brisbane
The ACCC has called for greater policing of Centrepay, a service for people receiving Centrelink payments which makes automatic deductions. Photograph: Darren England/AAP

The consumer watchdog has joined a group of regulators, lawyers and financial advocates calling for a crackdown on predatory businesses using the government-run Centrepay to cause financial harm to welfare recipients, including Indigenous Australians.

Australian Competition and Consumer Commission deputy chair Catriona Lowe said the watchdog had heard complaints about Centrepay – a debit system giving businesses early access to people’s welfare money – for “many years”.

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