A care home in Leigh has vowed to make changes after an inspection questioned the safety and management of patients. The Care Quality Commission triggered the inspection at Lakeview on Ena Crescent, which took place throughout October and November, following concerns over falls in the home and risk management.
In the report published on January 25, inspectors spoke to “a minority” of relatives who told them they had observed poor management of falls within the home. “This included a delay in staff responding to people falling and subsequent safety measures not being implemented effectively”, the report stated.
Despite this, no risk of harm to residents was found.