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Sarah Webber, Associate Professor of Accounting, University of Dayton

Companies may be held liable when AI harms their clients and customers

When AI messes up on a tax return or in a court filing, it's no laughing matter. DigitalVision Vectors/Getty Images

Artificial intelligence has moved quickly from a novelty on the job to a common workplace tool. Gallup found that 52% of U.S. employees and 68% of professional services workers were using AI by February 2026. Thomson Reuters similarly found in spring 2026 that 74% of professionals use AI several times a week for work.

This widespread use shouldn’t surprise anyone. For accountants, attorneys, consultants and other professionals, AI can accelerate research, summarize complex information and assist with writing and other forms of communication.

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