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The Guardian - AU

World

Josh Taylor

Commonwealth Bank fined a record $3.55m for breaching spam laws with millions of emails

ACMA CBA Andrew Williams Nerida OLoughlin The Commonwealth Bank Australia the Australian Communications and Media Authority

Exterior of a Commonwealth Bank branch — The Australian Communications and Media Authority fined the Commonwealth Bank $3.55m for breaching the Spam Act by sending 61m emails requiring customers to log in to their accounts. Photograph: Asanka Ratnayake/Getty Images

The Commonwealth Bank has paid a $3.55m fine for breaching spam laws in the largest penalty of its kind in Australia’s history.

The Australian Communications and Media Authority announced on Wednesday the fine had been levied against the bank after it sent 65m emails to customers which breached the Spam Act. More than 61m of the marketing emails unlawfully required customers to log in to unsubscribe.

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