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Manchester Evening News
Manchester Evening News
Entertainment
Adam Maidment

‘Cold, coagulated, unattractive food’: Popular Manchester restaurant speaks out after recent reviews suggest it's ‘gone downhill’

Manchester TripAdvisor Mayfair

A popular Italian restaurant in Manchester has defended itself after a number of reviews online suggested it had ‘gone downhill’ in the last year.

Carluccio's at Manchester Piccadilly currently has a four-star rating on TripAdvisor, based on 574 reviews, But some customers have taken to the platform in recent months to give the restaurant a below-average score based on ‘disappointing’ visits. Between July and November, the restaurant received 13 reviews on TripAdvisor, nine of which were three stars or below.

One user gave the chain restaurant a one star rating for food, service and value for money following a visit in August. The customer wrote: “Cold, coagulated, unattractive food, off-hand staff, much too expensive for the standard provided.

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