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International Business Times
International Business Times
Technology

'Cognitive Surrender' Isn't Just Affecting Employees, But Whole Organizations Too

Boston Consulting Group
A recent Boston Consulting Group (BCG) report shows most companies still struggle to gain value from AI, pointing to people change management as the solution, not solely focusing on the technology. (Credit: Getty Images)

Researchers at the Wharton School have coined the term "cognitive surrender" to describe the tendency to accept artificial intelligence (AI) outputs without scrutiny.

Now, experts are also warning this phenomenon has implications in the workplace and for whole organizations, particularly around decision-making.

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